Cambria
Dec 2023 — Present
Live Operations Lead
live ops for an MMORPG with an onchain economy ($200M+ volume). built support from scratch, VIP relationships, QA and incident paths. drove $120k+/yr in ops savings.
george pranis
startup ops · tech generalist · many hats
hey — i’m a tech generalist who owns messy startup problems end-to-end. process, people, product analytics, putting out fires. i like the work that doesn’t sit neatly in one job description.
if something is broken, unclear, or scaling faster than the team — that’s usually where i land.
01 what i do
- Ops
- customer success · live ops · QA & escalation
- Tooling
- CRM · product analytics · AI-assisted workflows & scripting
- Product
- early-stage product / ops — roadmap through launch
- Dev
- Python · TypeScript · SQL · VS Code · Cursor
02 selected work
D¢ENT Ventures
product + ops
Ops Manager / Co-Founder
product + ops from roadmap through launch — including PixelRaffle.io and 8BitLegends.
earlier
Flote, Enertron, Uber, Netflix (CS leadership) — a spine that proves range across startups and large-scale support orgs.
03 beliefs
- own the outcome, not the ticket.
- most process debt is solved by subtraction, not another tool.
- rigor shows up in the details — the ones users and operators actually feel.
- put out the fire, then build the process that makes it stop happening.